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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Turski

Scott Turski

October 11, 2024

1  out of  5
rating by Scott Turski
"I've been working with the office in Mequon on a recent claim. My experience has been awful, from the office staff being unavailable to the non returned messages all while my car is in the shop. I got sideswiped by another car and did damage to the drive side front to my car, after she hit me she spun out and threw rocks at my windshield and it cracked. State farm claims decided that it wasn't part of the accident, contrary to what the auto shop said and arbitrarily decided they didn't want to pay....they never even looked at the car. Their answer file another claim and pay another deductible! The office staff was absolutely no help. There was one event, read the police report! You people are trying to create multiple claims for ONE accident so I have to pay 2 deductibles."
We responded:
"Scott I appreciate your frustration however as you stated “after she hit me..” the additional damage occurred. That is two separate incidents and we cannot arbitrarily decide to add them together. We have to follow policy contract language no matter how frustrating. I also did just leave you a message before I saw this and Will has spent hours with claims on this. Claims has your statement as these being two separate incidents in your own words and there is nothing we can do to change that. Regards. -Joe"
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Steve May

September 3, 2024

5  out of  5
rating by Steve May
"I've had the pleasure of working with Joe Woelfle of State Farm for many years now, and he is hands down the best insurance agent I've ever encountered. Joe continues to go above and beyond, consistently meeting and exceeding all expectations. His professionalism, knowledge, and genuine care make the insurance process seamless and stress-free. I highly recommend Joe for anyone looking for top-notch service and support, for either business or personal lines."
We responded:
"Thank you Steve! We’re glad to be able to help you and your family with all your insurance needs. It’s been a pleasure to watch your family and business grow! "
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Tyler R

February 28, 2024

5  out of  5
rating by Tyler R
"Joe is professional and knowledgeable. Above all else I can tell he cares and that is something that can be hard to find these days. Highly recommend!"
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Scott Rehn

June 10, 2023

5  out of  5
rating by Scott Rehn
"I inquired about adding my wife's car to my policy, not only did it save her money it also lowered my premiums."
We responded:
"Thanks Scott! Glad we could help. -Joe"
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Joey LaForge

March 1, 2023

5  out of  5
rating by Joey LaForge
"I recently made the switch to State Farm and I'm incredibly impressed with the customer service at this agency in particular. I get prompt responses every time and the claim process has been a breeze. I would highly recommend Joe and Chrissy to anyone. I'm so glad that I changed agencies!"
We responded:
"Thank you Joey! that’s a great endorsement and it means a lot. We really appreciate it! -Joe"
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Tiffany Lynn

August 8, 2022

5  out of  5
rating by Tiffany Lynn
"Joe is a caring agent and his staff is amazing"
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Alison Ali

January 4, 2022

5  out of  5
rating by Alison Ali
"I love this insurance agency! They are knowledgeable, efficient and make it easy to do business with."
We responded:
"Thanks Ali! We’re glad to have you."
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gay lehman

November 2, 2021

4  out of  5
rating by gay lehman
"Easy to work work with"
We responded:
"Thank you Gay!"
Profile photo of JULIE STAEDLER

JULIE STAEDLER

May 8, 2021

5  out of  5
rating by JULIE STAEDLER
"I’ve been with State Farm for over 30 years. I’ve never had any issues, with any of the 3 or 4 agents I’ve had. I work more with Andrea, who is always helpful. I know they are there to help. I feel they value their customers. I’m not sure why they always pair me with an agent way out of my location, but it hasn’t been an issue. The app is easy to use too."
We responded:
"Julie - thank you for the 5-star review!"
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Kayla Hoecherl

January 29, 2021

5  out of  5
rating by Kayla Hoecherl
"Timely reminders, friendly service"
We responded:
"Kayla, we really appreciate you! Thanks for taking the time to leave us a review!"
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Kevin Kaszubowski

January 20, 2021

5  out of  5
rating by Kevin Kaszubowski
"Just received a reduction in our premium. These guys are awesome!!"
We responded:
"Thanks for taking the time Kevin! We look forward to continuing to help with all your insurance needs."
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Joe Fuerst

December 20, 2020

5  out of  5
rating by Joe Fuerst
"Joe and his team are the very best! All of my personal and business needs have always been met in a friendly, timely manner. They always go above and beyond in helping me understand exactly what I’m getting and need. Thank you!!"
We responded:
"Thank you Joe for giving us a five star review and leaving your feedback. My team and I will continue to find ways to make your insurance experience the best out there! We appreciate your business!"
Profile photo of Jeff Kasubaski

Jeff Kasubaski

November 2, 2020

5  out of  5
rating by Jeff Kasubaski
"Our kudos to the team at Joe Woelfle State Farm Insurance Agency. We had been with another insurance company for 40 years until we decided to shop around. We secured great rates & piece of mind at our new insurance company State Farm. Special thanks to Roberto who had patience with us from the quote stage through underwriting. He was easy to understand & walked us through the entire process seamlessly. Great job Team Joe Woelfle State Farm Insurance agency. We will recomend to friends & family."
We responded:
"Thanks Jeff! We’ll be sure to take exceptional care of everyone you send our way! Thanks, Joe"
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Jacki Sue

November 2, 2020

5  out of  5
rating by Jacki Sue
"We have recently switched to State Farm after being with another insurance company for 40 years. Norberto and staff have been extremely responsive to the transition as well as the updates and additional insurance needed. It has been very easy to work with them."
We responded:
"Thank you Jacki! We’re so glad to be able to work with you and your family. We look forward to helping for a long time to come. Joe"
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Cindy Stamm

October 15, 2020

5  out of  5
rating by Cindy Stamm
"Great people and service"
We responded:
"Thank you Cindy! We’re glad we can help during your transition to your new place."
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Jackie Mueller

September 21, 2020

4  out of  5
rating by Jackie Mueller
"As a new customer, I felt welcomed. All of my immediate concerns were answered."
We responded:
"Thanks Jackie! Glad we could help and we look forward to working with you."
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Rachel Hill

September 11, 2020

5  out of  5
rating by Rachel Hill
"Very pleased to have the help of State Farm as we moved states. They got us a much better rate too!"
We responded:
"Thanks Rachel! Welcome to Wisconsin, we look forward to being able to work with you and your family."
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Ed Flores

August 14, 2020

5  out of  5
rating by Ed Flores
"My relationship with this branch has been great this far. Berto, pretty much called me out of the blue one day and beat my previous auto premium. A week later I had a sit down with him at the office. He quoted me on life insurance which I proceeded to buy. The atmosphere was friendly and the staff were professional. Keep up the good customer service!"
We responded:
"Thanks Ed! We look forward to our continued relationship with our office. Have a great day! Joe"
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Les Paul

August 7, 2020

1  out of  5
rating by Les Paul
"Rather not!!"
We responded:
"Wow Mr. Les Paul (famed American guitarist and most notably known for his work inventing the solid body guitar and Waukesha native) I’m shocked to be seeing this. Not because of the one star but because Mr. Les Paul died in 2009. Of course had you been a customer while you were still alive we certainly wouldn’t have given you one star service. I can imagine however, how disappointed you’d be to see someone make a fake account with your name to shame hard working small business owners and their employees. Don’t worry though! In your honor tonight I’ve turned on some of your music and pulled out a guitar. Cheers Mr. Paul!"
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Co Rock

May 29, 2020

5  out of  5
rating by Co Rock
"Took the time to listen and really help me with my plan"
We responded:
"Glad we could help!"
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Elizabeth Pielarz Johnson

May 10, 2019

5  out of  5
rating by Elizabeth Pielarz Johnson
"Joe is the man... if you have insurance with anyone else... you shouldn't.. mic drop"
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Christopher Lerario

March 3, 2019

5  out of  5
rating by Christopher Lerario
"Extremely knowledgeable, a pleasure to work with, and super responsive. They won’t sell you insurance you don’t need."
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Dave Conell

March 2, 2019

5  out of  5
rating by Dave Conell
"There is absolutely nothing better than having a local State Farm representative available by phone, email or text virtually 24 hours a day. I would highly recommend Joe and his team !! No one I would rather have in my corner."
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Gwen Brooks

February 13, 2019

5  out of  5
rating by Gwen Brooks
"Wow! This team is knowledgeable, caring, thorough and just fantastic to work with. They do what’s right for the customer and go over options that will best protect everything a family or business has worked for, and help budget it. This is what you look for in an insurance agency. They are truly there for you. Bravo!"
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Beth Egan

September 24, 2018

5  out of  5
rating by Beth Egan
"Joe and his team are fantastic! They got my car and home insurance taken care of for me and I was able to add life insurance for much less than I thought. I've already sent my sister to their office!"